COVID-19 Update – Visitors

To all Carefor Hospice Cornwall patient and family members:

Carefor Hospice Cornwall has been closely following the developing situation regarding COVID-19 (Coronavirus) in the five Eastern Counties.  Effective immediately, Carefor Hospice Cornwall has implemented strict visiting limitations to ensure the safety of our staff, patients and family members.

Community Programs & Volunteer Services

At this time, all community-based programs and volunteer services are suspended until further notice.

Visitors of Patients in Hospice

We are asking each patient to identify TWO (2) non-rotating visitors be appointed while they reside in Hospice. Visiting hours are limited from 11:00AM to 7:00PM.

Designated visitors must be listed as an essential visitor and will be asked to complete a screening test upon each visit. Once screened by a staff member, we ask visitors to remain in the room of their loved one and do no go to any common areas. As the COVID-19 situation progresses, these limitations are subject to change.

Further Precautions

We recognize that this is an exceptionally challenging time for all families and caregivers. We encourage all visitors to self-screen before visiting Hospice. If you or a family member living in the same residence are showing any symptoms of COVID-19, we ask that you please remain at home and report to the Eastern Ontario Health Unit. We encourage family and loved ones to also take advantage of technology to visit with loved ones remotely through phone calls and FaceTime when possible.

Any exceptions to these limitations must be approved by management.

If you would like to connect with a specific staff member at Carefor Hospice Cornwall, please find their contact information below:

We would like to thank you for your patience and understanding during this difficult time. If you need support, please reach out to our Patient & Family Supportive Services Coordinator.

 

Take care,

The Team at Carefor Hospice Cornwall


COVID-19 Update

Dear Clients and Caregivers/Family Members,

As the impact of COVID-19 increases so does the reaction around the world. Measures are being taken by numerous groups and organizations to reduce the impact of the virus on people, particularly the vulnerable. These people include those: 

  • Aged 65 years and over
  • With compromised immune systems
  • With underlying medical conditions.

Self-protection

While the public health risk associated with COVID-19 remains low for the general population, taking precautions to protect ourselves and others will reduce the length and severity of the outbreak.  We recommend you adhere to the following recommendations: 

  • Wash your hands often: the best defense to protect yourself against the flu/COVID-19 is washing your hands often
  • Cough or sneeze into your sleeve 
  • Avoid touching your face 
  • Notify your doctor or call TeleHealth Ontario at 1-866-797-0000 if you are experiencing flu-like symptoms, such as shortness of breath, fever or cough

Carefor Programs

Carefor is taking proactive measures to keep our clients and our employees safe when care is delivered in your home or in the community.  Some programs and services have been temporarily suspended due to the outbreak and those impact will be contacted directly.

Visiting Hospice

Families or guest visiting at Hospice should ensure they are not showing any signs of illness when visiting as well as not coming to Hospice if they have been near someone who has been exposed to COVID-19. We ask that visitors stay in guests’ rooms while visiting and limit their time to common areas.

Staff Safety

We have established a COVID-19 Task Force that meets regularly to discuss our response and address any potential issues. Please be assured that we have been keeping our employees informed about infection prevention and making necessary plans to keep everyone safe.

All our employees and volunteers have been asked to exercise additional vigilance when it comes to their own health and that of others. Individuals feeling ill or experiencing symptoms of the cold or flu are expected to stay home and, if necessary, seek medical attention.

Staying Informed

Carefor is working closely with its partners such as Ottawa Public Health and the Ministry of Health to ensure that we are keeping everyone safe during this COVID-19 and flu-season. As new information becomes available we will keep you informed and let you know of any changes should they arise.

As always, Carefor continues to keep the best interest of our clients, families, and staff in mind, and is committed to ensuring that the best care is delivered in the safest way. Please know that we are monitoring the situation very closely, and that we receive updates from Public Health Ontario and the Ministry of Health daily.

For the most up to date information on COVID-19, please refer to the Ministry of Health website.

Please contact your Service Coordinator or Program Representative if you have any questions related to this information.

Sincerely,

Steve Perry

Chief Executive Officer